I.T by J.C

What we do

Most of our customers are Sydney businesses with between two and fifty people and nobody in-house looking after IT. Migrations we handle remotely, anywhere in Australia.

AI & Automation

The job you dread every week, done in a fraction of the time.

Explore AI & Automation →

Key Benefits

  • Start with one job, not a platform
  • A person still checks the important calls
  • We teach your team to run it
  • Sometimes the answer is don't bother

Our Process

  1. 1Tell us the job you'd rather not do
  2. 2We map out what the process involves
  3. 3Delete the steps that don't need doing
  4. 4Automate what's left, if it's worth it
  5. 5Show your team how to run it

Google ↔ Microsoft Migrations

Moving between Google Workspace and Microsoft 365, without losing a single email.

Explore Google ↔ Microsoft Migrations →

Key Benefits

  • Nothing left behind, including old mail
  • Done over a weekend
  • Your data stays in Australia
  • Delivered remotely, anywhere in Australia

Our Process

  1. 1Check what you've got
  2. 2Plan the cutover
  3. 3Trial run with a few mailboxes
  4. 4Move everyone over a weekend
  5. 5Sort out the Monday morning questions

Help and Support

When something breaks, you talk to the person who fixes it.

Explore Help and Support →

Key Benefits

  • Same-day response
  • No call centres, no ticket queue
  • Fixed, not patched over
  • No lock-in contracts

Our Process

  1. 1Tell us what's happening
  2. 2We work out why
  3. 3We fix it
  4. 4We check it stayed fixed
  5. 5We tell you how to avoid it next time

Microsoft 365 & Cloud

Email, files and Teams set up right, without paying for licences nobody uses.

Explore Microsoft 365 & Cloud →

Key Benefits

  • Right-sized licensing
  • Files where people can find them
  • Backed up and secured
  • We run Microsoft 365 ourselves

Our Process

  1. 1Look at what you're paying for now
  2. 2Work out what you actually need
  3. 3Set it up
  4. 4Move your people across
  5. 5Stay available when questions come up

Business Phones & Internet

Phones that follow you out to the job, on a connection that stays up.

Explore Business Phones & Internet →

Key Benefits

  • Take business calls on your mobile
  • One bill, one person to call
  • Backup connection when it matters
  • Keep your existing number

Our Process

  1. 1Work out what you're paying now
  2. 2Pick something that suits how you work
  3. 3Set it up and port your numbers
  4. 4Show your team how to use it
  5. 5Handle it when something goes wrong

Aria Connect (AI Reception)

AI that answers your calls, books appointments and handles the admin around them.

Explore Aria Connect (AI Reception) →

Key Benefits

  • Every call answered, not just the ones you catch
  • Books straight into your calendar
  • Notes and follow-ups drafted automatically
  • A person still handles the judgement calls

Our Process

  1. 1Tell us how calls and bookings work now
  2. 2We connect Aria to your phone line and calendar
  3. 3Test it on real calls before going live
  4. 4Show your team how it works
  5. 5We're the ones you ring when it needs adjusting

Products we set up and support

Things built for one industry rather than for everyone. We're a partner on these, so we handle the setup and you ring us when something needs sorting.

X-Fax for medical practices

Inbound faxes read, triaged and filed into Best Practice automatically, so urgent results surface instead of sitting in a pile. Powered by Pear Australia.

How it works