Business Phones & Internet
Take the office phone with you. Answer the business number from your mobile on site, keep the number that's already on your van and your website, and stop missing calls because you weren't at a desk.
We handle the whole lot, phones, internet and mobile, reselling through the major Australian carriers. That means one bill and one person to ring when something stops working, instead of being handed between three companies who each blame the other.
Most small business telecommunications gets sold by someone you never speak to again. We would rather be the ones who set it up and then answer the phone when it plays up.
Hosted Cloud PBX
- Answer the office number from your mobile
- Ring groups, so calls don't go unanswered
- Add or remove handsets as staff change
- Voicemail that arrives as an email
- Grows with your business
Business NBN
- High-speed business internet
- Priority business support
- Static IP addresses available
- Symmetrical upload/download speeds
Mobile Plans
- Plans for the whole team on one bill
- Your existing numbers moved across
- Sized to what each person actually uses
- Work email and apps set up on the phone
- Locked or wiped remotely if one goes missing
Business phone systems in Sydney
A business phone system used to mean a box on the wall in the comms cupboard and a technician every time you hired someone. Now it runs in the cloud, so the handset on the desk, the app on your mobile and the laptop at home are all the same extension.
What that means in practice: one business number that reaches whoever is meant to answer it, wherever they happen to be. You keep the number that's already on your van, your invoices and your website, and nobody has to know you took the call standing in a customer's driveway.
Replacing an old system
If you've still got an on-premise PBX, we'll port the numbers across and run both until the new one is proven. Nobody loses a call during the switch.
Starting from scratch
New business, or a landline that's really just a mobile. We'll get you a proper business number, a greeting and somewhere for calls to go after hours.
Adding people
Extensions get added or removed as staff change. No site visit, no waiting on a technician, no charge for a box you already own.
Working across sites
Two offices, a warehouse and a few people at home all sit on one system and can transfer to each other as though they're in the same room.
Business mobile phones and plans
For a lot of small businesses the mobile is the business phone. It's the number on the van, the one customers ring, and the one that has to work when you're out on a job.
We put the whole team's business mobile plans on one account and one bill, on the major Australian networks. Plans get sized to what people actually use, so you're not paying for a huge data allowance on the phone of someone who mostly makes calls.
Keeping your numbers
Existing mobile numbers move across with you. Customers keep ringing the number they've always rung, and nobody has to update a business card.
A business number on your own phone
If you'd rather not carry two phones, the office number can ring on your personal mobile through the phone system app, and your personal number stays private.
Small business phone plans that fit
A two-person business and a twenty-person one need different things. We look at what each person uses and build the plans around that, rather than handing everyone the same one.
When someone leaves
The number belongs to the business, so it stays with you. Their access to work email and files gets switched off when they go, and the phone can be wiped remotely.
When more than one call comes in at once
Most small businesses don't need a call centre. They need the second and third call to stop going to voicemail while someone is already on the phone.
The system handles that with ring groups, queues and after-hours rules, so calls land somewhere sensible instead of ringing out. If your call volume has genuinely outgrown that, we can look at answering it with AI through Aria Connect, which picks up, books the appointment and writes up the follow-up.
- Ring groups so a call tries several people before giving up
- Queues with a greeting, rather than an engaged tone
- After-hours and public holiday rules set once and left alone
- Voicemail that arrives as an email you can forward
- Call recording where you need it for training or disputes
- Reporting on what was missed and when
The telecommunications services we cover
Phones, internet and mobile, from one place. We resell through the major Australian carriers, so you get the same networks you'd get going direct, without being handed between three companies when something breaks.
Because we also do the IT, the phones and the network get set up by the same person. That matters more than it sounds: most business phone problems turn out to be internet problems, and it's a short conversation when it's one person looking at both.
Where we work
We're based in Pemulwuy, so most of the onsite work happens across Sydney's western suburbs, roughly from Strathfield out to Penrith, with Parramatta in the middle of it. Blacktown, Ryde and Rydalmere, Auburn, Fairfield, Liverpool and the Hills are all an easy run.
We cover greater Sydney, including the CBD, the Inner West and the North Shore. A lot of work gets done remotely wherever you are in Australia, but when something needs hands on it, someone comes out.
10% off if you're local to us
If your business is in the Cumberland Council area, you get 10% off our labour. You're our neighbours, and we'd rather look after the businesses down the road from us.
That's 10% off our rate for doing the work. Hardware, internet and phone plans, and software licences aren't ours to discount, so they're not included.
Auburn, Berala, Girraween, Granville, Greystanes, Guildford, Guildford West, Holroyd, Lidcombe, Mays Hill, Merrylands, Merrylands West, Pemulwuy, Pendle Hill, Prospect, Regents Park, Smithfield, South Granville, South Wentworthville, Toongabbie, Wentworthville, Westmead, Woodpark, Yennora.
The council boundary runs through the middle of a few of these, so if you're near the edge, ring and ask. We'll tell you either way.
Ready to Upgrade Your Business Communications?
Let's find the right telecommunication solutions for your business.